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📱

Sign Up for the Tello $5/mo Plan

Tello lets you build a custom plan. To get $5/month, you need to select exactly: No Data + 300 Minutes + Unlimited Texts. Follow the steps below.

💡 Total first-month cost: ~$9.86 — this includes the $5 plan + $3 eSIM (one-time) + ~$1.86 taxes. From month 2 onward it's just $5 + taxes. You only pay for the eSIM once.
1

Select No Data + 300 Minutes = $5/month

Go to Tello's plan builder. Use the sliders to set:

📵 Data → No Data 📞 Minutes → 300 minutes 💬 Texts → Unlimited (included free)

The price will show $5/month. You don't need data on this plan — you'll use Wi-Fi Calling abroad to receive OTPs for free.

💲 Target price: $5/month
Sign Up for Tello →
Select No Data and 300 minutes on Tello

Set No Data + 300 min → $5/mo

2

Create a Tello Account (New Customers Only)

Click "Get This Plan". On the next screen, click "I'm New" to create a new account. You'll need:

📧 Email address 🔒 Password 👤 First & Last Name

If you already have a Tello account, click "Welcome Back" and skip to Step 3.

3

Log In to Your Tello Account

Enter your email and password to log in. This brings you into the checkout flow with your $5 plan already selected.

Log in to Tello account

Log in with your email and password

4

Select "New Tello Line"

Under My number, choose "New Tello Line" from the dropdown. Tello will assign you a new US number based on the ZIP code you enter. Pick any ZIP code in a city you prefer — this determines your area code.

📍 Enter any US ZIP code to choose your area code
Checkout page with New Tello Line selected

Select "New Tello Line" and enter a ZIP code

5

Transferring Your Existing Number? No Problem

If you want to keep your current phone number and move it to Tello, don't worry — you don't have to do it now. Just finish your order and get your Tello SIM activated first.

ℹ️ No problem! Just finish your order, activate your Tello SIM, and then start the number transfer from your online account → Number Transfer section.
Number transfer option on Tello checkout

Transfer can be done after activation

6

Select eSIM ($3 one-time)

Under Tello SIM, select eSIM ($3). This is a one-time charge — your eSIM will be instantly available in your Tello online account after checkout. No physical SIM card will be mailed to you.

Only choose "SIM card ($3)" if you need a physical card — but the eSIM is faster and works immediately.

⚡ eSIM = instant — no waiting for mail
💳 $3 one-time charge only
Select eSIM on Tello checkout

Choose eSIM ($3) for instant delivery

7

Set Your Account Security PIN

Tello will ask you to create a 4-digit security PIN. This PIN is required when:

  • Contacting Tello customer support
  • Making changes to your account
  • Initiating a number transfer (port-out)
⚠️ Write this PIN down. You'll need it if you ever want to transfer your number away from Tello. Don't forget it — account recovery without a PIN can take several days.
8

Finalize Your Order

Review your order summary before paying:

Tello Line — $0 eSIM — $3 (one-time) Custom Plan — $5/mo Taxes — ~$1.86

Enter your credit/debit card and complete checkout. Your total first month is ~$9.86. Every month after that is just $5 + taxes.

✅ After payment, your eSIM appears instantly in "My Tello" account
📲

How to Install Your Tello eSIM

After checkout, your eSIM QR code is available instantly in your Tello account. Here's how to install it on iPhone or Android.

ℹ️ Do this before you leave the US — or while connected to Wi-Fi. Once installed, your Tello line is active and you can receive OTPs via Wi-Fi Calling from anywhere in the world.
1

Get Your eSIM QR Code

Log in to My Tello at tello.com → go to My Account → SIM & eSIM. Your eSIM QR code will be displayed there. You can also find it in your order confirmation email.

📧 Also sent to your email after checkout
2

Install on iPhone

Go to Settings → Cellular → Add Cellular Plan → tap Use QR Code → scan the QR code from your Tello account. Then follow the prompts to set it as your primary or secondary line.

iPhone XS or newer iOS 12.1+ Phone must be unlocked
📱 Settings → Cellular → Add Cellular Plan
3

Install on Android

Go to Settings → Network & Internet → SIMs → Add SIM → scan the QR code. The exact menu name varies by manufacturer (Samsung, Google Pixel, etc.).

⚙️ Settings → Network → SIMs → Add SIM
4

Enable Wi-Fi Calling (Critical for Expats)

This is the most important step. Wi-Fi Calling lets your Tello number receive SMS texts and calls over any Wi-Fi connection — even when you're in Vietnam, Japan, or anywhere abroad.

On iPhone: Settings → Cellular → Wi-Fi Calling → toggle ON → confirm your emergency address.

On Android: Settings → Network → Calls & SMS → Wi-Fi Calling → toggle ON.

⚠️ Enable this before you leave the US. Some carriers require Wi-Fi Calling to be activated while physically in the US first. Once enabled, it works globally.
✅ Once on, you receive OTPs abroad over Wi-Fi — for free
🔄

How to Transfer Your Existing Number to Tello

Want to keep your current phone number? You can port it to Tello after activating your new SIM. This is called a "port-in" and usually completes within a few hours.

⚠️ Don't cancel your current carrier first. Keep your existing line active until the transfer is fully complete — canceling early will release your number and you could lose it permanently.
1

Get Your Account Number & PIN from Your Current Carrier

Before you can transfer your number, you need two things from your current carrier:

📋 Account Number 🔑 Transfer PIN (or Account PIN)

Call your current carrier or find these in your online account settings. Carriers are required by law to provide this information when asked. Some carriers call it a "port-out PIN" or "transfer PIN."

📞 Call your carrier and ask: "I need my account number and transfer PIN"
2

Start the Transfer in Your Tello Account

Log in to My Tello → go to My Account → Number Transfer. Enter:

Your current phone number Current carrier name Account number Transfer PIN Billing ZIP code
⚙️ My Tello → My Account → Number Transfer
3

Wait for Confirmation (Usually 1–4 Hours)

Most number transfers complete within 1–4 hours, sometimes up to 1 business day. Tello will send you an email when it's done.

Once the transfer is complete, your old carrier line will be automatically cancelled and your number will be active on Tello.

⏱️ Typically completes in 1–4 hours
✅ Your old line cancels automatically — no action needed
💡 Best time to transfer: Do it on a weekday morning (US time) when carrier support teams are fully staffed. Avoid Friday afternoons — weekend transfers can sometimes take longer if there's an issue that needs human review.